Frequently Asked Questions
Everything you need to know about shopping at the Mega Mart.
When will my order ship?
Most orders are processed and shipped within 1-3 business days. You will receive a confirmation email with tracking information as soon as your package leaves our warehouse.
What is your return policy?
We accept returns on most items within 30 days of delivery, provided they are in original, unworn, or unopened condition. Please note that certain limited edition items may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and the weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order after it has been placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.
How do I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your shipment's progress.